FAQ
We know shopping online can come with a few questions — and we're here to keep things simple, transparent, and stress-free. Below are the answers to what we get asked most. If you don't find what you're looking for, just reach out. We're happy to help!
What products do you offer?
Style Lounge Apparel offers a curated selection of men's apparel, from everyday staples to sharper pieces for when it matters. Everything is chosen to fit well, wear comfortably, and hold up season after season.
Where do you ship?
We ship within the United States. Whether you're in a major city or a quiet town, we've got your delivery covered.
Do you offer free shipping?
Absolutely. Every order ships free — no minimums, no hidden fees. Just place your order and we'll take care of the rest.
How long does shipping take?
Once you place your order, we'll process it within 1–2 business days, followed by 4–8 business days in transit, for a total delivery time of 5–10 business days. Our order cutoff time is 5:00 PM (ET). We'll send tracking information as soon as your order is on its way.
How do I track my order?
You'll receive a tracking number by email once your order ships. Tracking can take 1 to 3 business days to update after dispatch. You can also check our Track Order page at any time.
My order arrived in two parcels — is that normal?
Yes. Orders with multiple items sometimes ship separately at no extra cost. Each parcel has its own tracking number.
What is your return policy?
We offer a 100-day return window from the day your order is delivered. If you're not completely satisfied, you can return your item unworn, unused, with all original tags and packaging intact, for a refund. Returns must be approved by us before you send anything back, and proof of purchase is required. No restocking fees. Return shipping is the customer's responsibility, except for defective, damaged, or incorrect items, and original shipping costs are non-refundable.
Can I cancel my order?
Orders can be cancelled within 30 minutes of purchase. After that, cancellation depends on the status of the order. Email support@styleloungeapparel.com to request one.
How long does a refund take?
Refunds are processed within 7 business days after we receive and inspect your return. We'll refund your original payment method and email you as soon as it's complete. Funds typically appear within 3 to 5 business days, depending on your bank or payment provider.
Do you offer exchanges?
Yes. Email us at support@styleloungeapparel.com with your order number and the item, size, or color you'd like instead, and we'll arrange it once your return is approved and received.
What sizes do you offer?
We carry a range of sizes to suit different builds. You'll find detailed sizing information on every product page. If you're unsure which size is right for you, just ask — we'll guide you based on the fit you want and how you like to wear your pieces.
Do you restock sold-out items?
Some seasonal styles are limited, though popular pieces may be restocked. If something you want is sold out, keep an eye on the product page or reach out and we'll let you know if it returns.
What payment methods do you accept?
We accept major credit and debit cards, along with the other options shown at checkout. All prices are in United States Dollars (USD).
Is it safe to shop on your website?
Yes — your privacy and payment security are a top priority. All transactions are encrypted, and payment details are handled by our payment processor — we never store them. Shop with complete peace of mind.
Will I pay any extra fees?
No. The price you see at checkout is the price you pay. There are no customs charges or duties on orders within the United States.
How can I contact customer support?
You can reach us at support@styleloungeapparel.com or +1 505 407 8491, Monday To Friday, 8:00 AM To 5:00 PM (ET). Replies within 24 to 48 hours on working days.
Still curious? Don't hesitate to reach out — we're here to make your Style Lounge Apparel experience as smooth as possible.
Contact
Store Name: Style Lounge Apparel
Company Name: Elevads LLC
Company No.: B20250352083
Business Address: 2108 N St, Ste N, Sacramento, CA 95816-5712, USA
Email: support@styleloungeapparel.com
Phone: +1 505 407 8491
Business Days: Monday To Friday, 8:00 AM To 5:00 PM (ET)
Replies within 24 to 48 hours on working days.